PRIVACY POLICY
MolecularDx, LLC (“MolecularDx,” or “we,” “us,” “our”) respect your concerns about personal data protection and value our relationship with you. This Privacy Policy (the “Policy”) applies solely to personal data collected through MolecularDx web sites, web pages, portals, interactive features, applications, telephone support lines, email, widgets, blogs and their respective contents in addition to our Twitter, Facebook or other social networking sites, and their respective contents (collectively, the “Sites”), whether accessed via computer, mobile device or other device (collectively, “Device”).
This Policy describes the types of personal data we collect through the Sites and how that personal data may be used and/or with whom it may be shared. This Policy also describes how you can reach us to update your contact information, access and control the use of the personal data we collect in connection with our marketing communications and activities, or get answers to questions you may have about our privacy practices at these Sites. Please read this Policy carefully, because by using the Sites you are acknowledging that you understand and agree to the terms of this Policy. In addition, please review our Terms and Conditions, which governs your use of the Sites and any content you submit to the Sites.
INFORMATION COLLECTED ON OUR SITES
Information You Provide To Us
Generally you can visit the Sites without providing personal data, unless otherwise mentioned in the Sites themselves. However there may be circumstances when you may be asked or choose to provide personal data that could reasonably be used to contact you, to identify you personally (such as your name, home address, telephone number, credit card data or email address, or health or medical information (collectively, “Personal Data”) through the Sites. For example, MolecularDx may collect Personal Data when you register on the Sites, request information, purchase products or services, supply products or services, submit a resume, comments or participate in some promotion, survey or other feature of the Sites, or otherwise communicate or interact with us. The Sites may also ask you to provide other Personal Data about yourself, such as demographic data (gender, zip code, age, etc.) or certain information about your preferences, product use, and interests. If we combine demographic or other data we collect about you with Personal Data about you, we will treat the combined information as personal data according to the applicable laws, subject to your prior opt-in, if and when required by the applicable laws. If you do not want your Personal Data processed by us, please do not submit it or notify us in writing to have it deleted.
Data Collected by Automated Means
Whenever you visit or interact with the Sites, MolecularDx may use a variety of technologies that automatically or passively collect information about how the Sites are accessed and used (“usage data”). Usage data may include, in part, browser type, operating system, the page served, the time, how many users visited the Sites, and the preceding page views. Usage data is statistical data which provides us with information about the use of the Sites, such as how many visitors visit a specific page on the Sites, how long they stay on that page, and which hyperlinks, if any, they “click” on. This usage data helps us to keep the Sites fresh and interesting to our visitors and to tailor content to a visitor’s interests. Usage data is generally non-identifying, but if MolecularDx associates it with you as a specific and identifiable person, MolecularDx treats it as Personal Data.
In the course of collecting usage data, MolecularDx might also automatically collect your IP address or other unique identifier (“Device Identifier”) for your Device. A Device Identifier is a number that is automatically assigned to your Device when you access a web site or its servers, and our computers identify your Device by its Device Identifier. When you visit the Sites, we may view your Device Identifier. We use this data to determine the general physical location of your Device and understand from what regions of the world the visitors to the Sites come. We also may use this Personal Data to enhance the Sites.
The technologies used on the Sites to collect usage data, including Device Identifiers, may include cookies. Please review our Cookies Policy for additional information about cookies.
MolecularDx uses the Personal Data and usage data we collect through the Sites for a variety of business purposes, including for example, to: respond to your questions and requests; provide you with access to certain areas and features of the Sites; verify your identity; communicate with you about your account and activities on the Sites and, in our discretion, changes to any MolecularDx policy; tailor content, advertisements, and offers we serve you; send you samples, premiums, products and information; process payment for products or services purchased by you; process payment for products or services sold by you to MolecularDx; improve the Sites; develop new products and services; process applications and transactions; and for purposes disclosed at the time you provide your personal data or otherwise with your consent.
We will not provide any of your Personal Data to any third parties without your specific consent, except as described in this Policy or as otherwise disclosed to you. We may share non-personal data, such as aggregate user statistics, demographic data, and usage data with third parties. We may also share your personal data in the following circumstances: for your treatment, third parties providing services on our behalf, In order to carry out your requests, to make various features, services and materials available to you through the Sites, and to respond to your inquiries, we may share your Personal Data or usage data with third parties that perform functions on our behalf (or on behalf of our business associates), such as companies or individuals that: host or operate our Sites; analyze data; provide customer service; mail product samples or manage payments; advertisers; sponsors or other third parties that participate in or administer our promotions or provide marketing or promotional assistance. When sharing your Personal Data with these third parties we require them to use and protect your Personal Data in a manner that is consistent with this Policy.
Your Agreement To Have Your Personal Data Shared.
While on our Sites, you will have the opportunity to opt-in to receive information and/or marketing offers from us and from someone else or to otherwise consent to the sharing of your Personal Data with a third party. If you agree to have your Personal Data shared, your Personal Data will be disclosed to the third party and the Personal Data you disclose will be subject to the privacy policy of that third party.
Business Transfers.
Your Personal Data may also be used by us or shared with our subsidiaries, affiliates and other entities in the family of companies controlled by MolecularDx for internal reasons, primarily for business and operational purposes mentioned herein. If another entity acquires us or all or a portion of our assets, Personal Data, usage data, and any other information that we have collected about the users of the Sites may be disclosed to such entity as part of the due diligence process and will be transferred to such entity as one of the transferred assets. Should such a sale or transfer occur, we will require the transferee to use the Personal Data and usage data in a manner that is consistent with this Policy.
You may ask us to refrain from using and sharing your personal data (whether collected online or offline) among our affiliates for marketing purposes. Please tell us your preference by contacting us as indicated in the “How to Contact Us” section of this Policy.
MolecularDx may receive your Personal Data or usage data from third parties. For example, if you are on another web site and you opt-in to be contacted by MolecularDx, that web site will forward to us your e-mail address and other Personal Data about you, so that we may contact you as requested. You may also choose to participate in a third party application or feature such as one of our Facebook or Twitter pages or a similar application or feature on a third party web site through which you allow us to collect and share (or the third party to collect and share) information about you, including Personal Data.
We may also supplement the Personal Data we collect about you through the Sites with other data from third parties in order to enhance our ability to serve you, to tailor our content to you and to offer you opportunities to purchase products or services that we believe may be of interest to you. We may combine the Personal Data we receive from these third parties with data we collect through the Sites. In those cases, we will apply this Policy to any Personal Data received, unless we have disclosed otherwise.
You may always direct us not to share your Personal Data with third parties, not to use your Personal Data to provide you with information or offers, or not to send you newsletters, e-mails or other communications by: (i) sending us an e-mail at info@molecdx.com; (ii) contacting us by mail at MolecularDx, LLC, Attention: Quality Assurance Director, 620 7th Street, Windber, PA 15963, USA; or (iii) following the removal instructions in the communication that you receive. MolecularDx does not charge for this service, and your opt-out request will be processed within 10-15 business days of the date on which we receive it. To help protect your privacy and security, we will take reasonable steps to verify your identity, such as requiring a password and user ID, before granting access to your personal data.
If you wish to verify, correct, or update any of your Personal Data collected through the Sites, you may do so by contacting us at the above address or e-mail. In accordance with our routine record keeping, we may delete certain records that contain Personal Data you have submitted through the Sites. We are under no obligation to store such Personal Data indefinitely and disclaim any liability arising out of, or related to, the destruction of such Personal Data.
MolecularDx may license technology to serve advertisements on other Sites and within its content as that content is served across the Internet. In addition, MolecularDx may use third party network advertisers to serve advertisements and third party analytics vendors to evaluate and provide us with information about the use of the Sites and viewing of our content. We do not share Personal Data with these third parties, but ad network providers, the advertisers, the sponsors, and/or analytics service providers may set and access their own cookies, pixel tags and similar technologies on your Device and they may otherwise collect or have access to data about you, including usage data. Third parties that provide marketing programs on MolecularDx’s behalf are responsible for maintaining both cookie opt-in and opt-out functionality. We and our network advertisers may target advertisements for products and services in which you might be interested based on your visits to both the Sites and other web sites subject to your prior opt-in if and when required by the applicable laws.
If you prefer to not receive targeted advertising any longer, you can opt out of some network advertising programs that use your Personal Data. To do so click on the “Opt-Out Now” link at the bottom of the page when you first visit www.molecdx.com. Please note that even if you choose to remove your Personal Data (opt out), you might still see advertisements while you’re browsing online.
The Sites may provide links to other websites that we do not own or operate. This includes links from advertisers, sponsors and partners that may use our logo(s) as part of a co-branding agreement. To the extent that any linked websites are not part of the MolecularDx Sites, we do not control, recommend or endorse and are not responsible for these websites or their content, products, services or privacy policies or practices. These other websites may send their own cookies to your Device, they may independently collect data or solicit personal data and may or may not have their own privacy policies. You should also independently assess the authenticity of any website which appears or claims that it is one of our Sites (including those linked to through an email or social networking page).
We maintain certain administrative, technical and physical safeguards to help protect against loss, misuse or unauthorized access, disclosure, alteration or destruction of your Personal Data.
The Sites are not directed to children under 13. We do not knowingly collect personally identifiable data from anyone under 13 years of age. If we determine upon collection that a user is under this age, we will not use or maintain his/her personal data without the parent/guardian’s consent. If we become aware that we have unknowingly collected personally identifiable data from a child under the age of 13, we will delete such personal data from our records.
This Policy and other policies on the Sites may be updated periodically and without prior notice to you, and any changes will be effective immediately upon the posting of the revised policy on the Sites. However, we will use your Personal Data in a manner consistent with the policy in effect at the time you submitted the Personal Data, unless you consent to the new or revised policy. We will post a prominent notice on the Sites to notify you of any significant changes to our Policy and indicate at the top of the Policy when it was most recently updated.
If you have any questions or comments about this Policy, please contact us by:
Writing to:
MolecularDx, LLC
Attention: Quality Assurance
620 7th Street
Windber, PA 15963
or
Via email to: info@molecdx.com
HIPAA Notice
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
This HIPAA Notice applies to MolecularDx, LLC (“MolecularDx” in this Notice),.
MolecularDx’s Protection of Protected Health Information (PHI)
Under the Health Insurance Portability and Accountability Act of 1996 (HIPAA), MolecularDx is required by law to maintain the privacy of health information that identifies you, called protected health information (PHI), and to provide you with notice of our legal duties and privacy practices regarding PHI. MolecularDx is committed to the protection of your PHI and will make reasonable efforts to ensure the confidentiality of your PHI, as required by statute and regulation. We take this commitment seriously and will work with you to comply with your right to receive certain information under HIPAA.
MolecularDx’s Use and Disclosure of PHI
As permitted under HIPAA, the following categories explain the types of uses and disclosures of PHI that MolecularDx may make. Some of the uses and disclosures described may be limited or restricted by state laws or other legal requirements, for example, the Clinical Laboratory Improvement Amendments of 1988 (CLIA).
Other Uses and Disclosures of PHI
For purposes not described above, including uses and disclosures of PHI for marketing purposes and disclosures that would constitute a sale of PHI, MolecularDx will ask for patient authorization before using or disclosing PHI. If you signed an authorization form, you may revoke it, in writing, at any time, except to the extent that action has been taken in reliance on the authorization.
Information Breach Notification
MolecularDx is required to provide patient notification if it discovers a breach of unsecured PHI unless there is a demonstration, based on a risk assessment, that there is a low probability that the PHI has been compromised. You will be notified without unreasonable delay and no later than 60 days after discovery of the breach. Such notification will include information about what happened and what can be done to mitigate any harm.
Patient Rights Regarding PHI
Subject to certain exceptions, HIPAA establishes the following patient rights with respect to PHI:
How to Exercise Your Rights
To exercise any of your rights described in this notice, you must send a written request to: MolecularDx, LLC, Attention Quality Assurance, 620 7th Street, Windber, PA 15963. Except, patients may update insurance and/or billing information through our website or by contacting the Patient Billing Department using the phone number indicated on the billing invoice.
How to Contact Us or File a Complaint
If you have questions or comments regarding this Notice, or have a complaint about our use or disclosure of your PHI or our privacy practices, please contact: info@molecdx.com, call us at 814-361-6997 and ask for the Quality Assurance Director, or send a written request to: MolecularDx, LLC, Attention Quality Assurance 620 7th Street, Windber, PA 15963. You also may file a complaint with the Secretary of the U.S. Department of Health and Human Services. MolecularDx will not take retaliatory action against you for filing a complaint about our privacy practices.
Changes to the MolecularDx HIPAA Notice
MolecularDx reserves the right to make changes to this Notice and to our privacy policies from time to time. Changes adopted will apply to any PHI we maintain about you. MolecularDx is required to abide by the terms of our notices currently in effect. When changes are made, we will promptly update this Notice and post the information on the MolecularDx website at www.molecdx.com Please review this site periodically to ensure that you are aware of any such updates.